Florenceguidesagt.com is committed to protecting the personal data and information of its website users, to ensure a pleasant user experience from all points of view. However, in order to better manage the website, our company collects and temporarily stores users’ personal data, and uses cookies to ensure the best user experience on the website. Cookies allow our company to better understand how our website is being used, as well as to improve our services to guarantee an even better user experience in the future.

Please carefully read the following information about the use of cookies before navigating our website. It is recommended to check the following information every time you are visiting the website, in case there have been changes since your last visit.

What are cookies?

Cookies are text files containing information packets that are stored on your computer or mobile device every time you are using a browser to visit a website. On your subsequent visits, your browser will send these cookies back to the website that set them or another website. Cookies allow websites to remember some information to allow you an easier and quicker navigation.

There are two main types of cookies: session cookies and persistent cookies. Session cookies are automatically deleted from your computer when you close your browser. Persistent cookies are stored on your computer unless you delete them or they reach their expiration date.

Cookies used on this site

On the Florenceguidesagt.com website the following cookies are used for the following purposes:

 

PHPSESSID

The PHPSESSID cookie is native to PHP and enables websites to store serialized state data. On our website it is used to establish a user session and to pass state data via a temporary cookie which is commonly referred to as a session cookie. As the PHPSESSID cookie has no timed expiry, it disappears when the client is closed.

It expires at the end of the browsing session.

 

Third-party cookies

Google Analytics

Our website uses Google Analytics. This is a web analytics service supplied by Google Inc. (“Google”), which uses cookies that are deposited on the user’s computer to allow statistical analysis in aggregate formregarding the use of the visited website.

_utma

This cookie is typically written to the browser upon the first visit to our site from that web browser. If the cookie has been deleted by the browser operator, and the browser subsequently visits our site, a new __utma cookie is written with a different unique ID. This cookie is used to determine unique visitors to our site and it is updated with each page view. Additionally, this cookie is provided with a unique ID that Google Analytics uses to ensure both the validity and accessibility of the cookie as an extra security measure.

_utmb This cookie is used to establish and continue a user session with our site. When a user views a page on our site, the Google Analytics code attempts to update this cookie. If it does not find the cookie, a new one is written and a new session is established. Each time a user visits a different page on our site, this cookie is updated to expire in 30 minutes, thus continuing a single session for as long as user activity continues within 30-minute intervals. This cookie expires when a user pauses on a page on our site for longer than 30 minutes. You can modify the default length of a user session with the _setSessionCookieTimeout method.
_utmc

This cookie is no longer used by the ga.js tracking code to determine session status.

_utmz

This cookie stores the type of referral used by the visitor to reach our site, whether via a direct method, a referring link, a website search, or a campaign such as an ad or an email link. It is used to calculate search engine traffic, ad campaigns and page navigation within our site. The cookie is updated with each page view to our site.

 

Google Analytics data are stored by Google as stated in the information you may find at the following link: https://developers.google.com/analytics/devguides/collection/analyticsjs/cookie-usage

Google Inc. is the independent data controller of Google Analytics service. To consult their privacy policy, please visit: https://support.google.com/analytics/answer/6004245?hl=en

 

Social media buttons and widgets

Social buttons are ‘special’ buttons with social media icons (like Facebook or Twitter) that allow online users to interact with social platforms with one click from the site.

The social buttons in our “Contact” page are links that redirect users to the corresponding social media accounts. By using these buttons, no third-party cookies will be installed on our website.Here below please find the links to the privacy notices on data management by the social media whose button is on our website.

https://support.twitter.com/articles/20170514-twitters-use-of-cookies-and-similar-technologies#

https://www.facebook.com/help/cookies

https://www.linkedin.com/legal/cookie-policy?trk=hb_ft_cookie

https://www.google.com/intl/en/policies/privacy/

https://about.pinterest.com/en/privacy-policy

Disqus commenting service

Our website uses Disqus to manage comments.

Disqus is a service that allows Blog users to view and exchange comments. Personal data are collected by Big Heads Labs Inc, USA, a company that adheres to the Safe Harbor Privacy Policy Framework and ensures European safety standards for personal data processing. Personal data are collected using persistent cookies and session cookies, or provided voluntarily by the user. The personal data collected are used to give notice to the user of the comments left on the website and to provide, directly or indirectly, commercial information—including sending out newsletters. The user is solely liable for the information provided in the discussion windows and no liability is assumed for the use of such information by third parties. For further information please visit:http://docs.disqus.com/help/30/

Data processing

Data are processed with automated devices by the Data Controller and will not be disclosed or communicated.

Provision of data

Except for technical cookies, which are strictly necessary for the site to function, the provision of data is left to the will of the person who decides to browse the site after reading the information contained in the specific banner and/or to use the services involving the installation of cookies.

Users may prevent the installation of cookies through the special features available on their browser.

Disabling cookies

– Without prejudice to the paragraph about cookies that are strictly necessary for the operation of the site, users can delete the other cookies through the specific feature that has been made available by the Data Controller through this information note, or directly through the browser used.

Each browser has different procedures to manage settings. Specific instructions can be found at the link below.

Microsoft Windows Explorer

Google Chrome

Mozilla Firefox

Apple Safari

– Disabling third-party cookies is also possible through the procedures made available by the third-party company controlling such data, as indicated at the links in the “third-party cookies” paragraph.

– For further information about the cookies stored on your terminal, and to disable them individually, please visit the link: http://www.youronlinechoices.com/uk/your-ad-choices

 

Data subject’s rights

The data subject can exercise the rights under Section 7 of Legislative Decree no. 196 dated June 30, 2003 at any time, by contacting the data controller with an email to   info@florencetouristguides.com. The above mentioned Section 7 is reported verbatim as follows.

Sec. 7 Legislative Decree no. 196/2003

1. A data subject shall have the right to obtain confirmation as to whether or not personal data concerning him exist, regardless of their being already recorded, and communication of such data in intelligible form.

2. A data subject shall have the right to be informed

a) of the source of the personal data;

b) of the purposes and methods of the processing;

c) of the logic applied to the processing, if the latter is carried out with the help of electronic means;

d) of the identification data concerning data controller, data processors and the representative designated as per Section 5(2);

e) of the entities or categories of entity to whom or which the personal data may be communicated and who or which may get to know said data in their capacity as designated representative(s) in the State’s territory, data processor(s) or person(s) in charge of the processing.

3. A data subject shall have the right to obtain

a) updating, rectification or, where interested therein, integration of the data;

b) erasure, anonymization or blocking of data that have been processed unlawfully, including data whose retention is unnecessary for the purposes for which they have been collected or subsequently processed;

c) certification to the effect that the operations as per letters a) and b) have been notified, as also related to their contents, to the entities to whom or which the data were communicated or disseminated, unless this requirement proves impossible or involves a manifestly disproportionate effort compared with the right that is to be protected.

4. A data subject shall have the right to object, in whole or in part:

a) on legitimate grounds, to the processing of personal data concerning him/her, even though they are relevant to the purpose of the collection;

b) to the processing of personal data concerning him/her, where it is carried out for the purpose of sending advertising materials or direct selling or for the performance of market or commercial communication surveys.

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